But such as you, I struggled to get via to HP. I attempted a number of occasions utilizing a number of channels, but it has utterly ignored each single try.
I regarded up the exterior firm your mother was referred to on TrustPilot and located a sea of detrimental critiques telling related tales.
Clearly this was an organised rip-off happening on a mass scale.
As HP doesn’t appear to be keen on investigating, I’ll be reporting it to the Information Commissioner’s Office for its unacceptable unwillingness to have interaction on this challenge.
Whether it’s harbouring a rogue, I can’t say, however its silence on the difficulty is a shame – and unprecedented for a supposedly respected firm. Shame on HP.
