Adyen co-head admits payments group must rebuild investors’ trust
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The co-head of Adyen had admitted that the European payments processor must rebuild traders’ trust however mentioned the group wouldn’t overreact following a file stoop in its shares this week.
Shares in Adyen plunged 39 per cent on Thursday, wiping €18bn from its market capitalisation, after the corporate’s first-half earnings disillusioned and it disclosed a slowdown within the US.
“It’s very clear that we lost part of [investors’] trust — we need to regain that in the next period,” Ingo Uytdehaage, co-chief govt, instructed the Financial Times. “First we want to talk to investors and see what’s on their mind, [before we] jump into action.”
Rising prices and a squeeze on margins left Adyen’s first-half earnings properly beneath analysts’ expectations. The group, which has been hailed as a uncommon European tech success, counts Singapore’s Temasek, BlackRock and Vanguard amongst its greatest shareholders.
The shares didn’t stage a restoration on Friday, falling 3 per cent.
Despite the historic drop within the shares, Uytdehaage mentioned buybacks weren’t on the agenda “right now” and administration would meet traders in a set of conferences that had already been scheduled.
“We’ve seen that the market is behaving in an extreme way — it’s very important not to immediately overreact,” he mentioned, including that Adyen nonetheless expects to achieve success within the US.
Hannes Leitner, analyst at Jefferies, mentioned the outcomes have been “below expectations on all fronts” and that indicators of slowing progress within the US have been a selected concern.
The US is among the many markets Adyen has pushed into because it hopes to capitalise on the lighter regulation of the charges that processors can cost. Ayden makes a couple of quarter of its revenues within the US, the place opponents embody Stripe and Braintree, which is owned by PayPal.
Alyssa Cox, analyst at analysis supplier Carraighill, mentioned Adyen’s effort to pitch itself as a premium providing to retailers was changing into harder as retailers pushed for decrease charges.
“Peers [such as Braintree and Stripe] have cut their costs recently — Adyen has said they don’t want to engage in a price war, they don’t want to treat payments as just a commodity,” she mentioned. “But once you’re seeing massive retailers in search of lower cost for providers, they may must match that worth.
“You’d have thought that 2024 to 2025 is when [sales] would begin to battle,” she added. “It’s really concerning it has had early signs in 2023.”
Uytdehaage instructed the FT final yr that the group was not involved by competitors, saying there was “still a lot of market share to grab”. He mentioned on Friday that that evaluation remained correct, however pressures within the US economic system meant some prospects had moved to cheaper rivals.
“Competition has not changed, it’s just the fact we’re in a different economic situation where a lot of major players are more cost conscious,” he mentioned.
A sustained hiring spree by the corporate dented earnings within the first half. Chief monetary officer Ethan Tandowsky mentioned the group would proceed with its hiring plans for this yr, which might imply including roughly one other 500 employees, however mentioned the recruitment drive would gradual in 2024.
Adyen’s resolve to maintain hiring marks it out from huge opponents which have lower employees as pricing stress within the US market intensifies.