Thousands of passengers have been hit by one other British Airways operations glitch at London Heathrow with luggage not being delivered and plenty of flights caught on the tarmac ready to disembark.
The airline advised these ready to gather baggage on Saturday night that no extra luggage might be delivered for the remainder of the day.
Hundreds of passengers had been left ready within the baggage corridor at the airport’s Terminal for hours earlier than behing advised to go dwelling with out their baggage.
At least 25 flights had been affected, with many extra additionally hit by delays induced by an obvious scarcity of floor crew.
It comes after the airline was crippled by a string of IT programs failures that induced widespread cancellations and journey distress.
The airline stated in a press release: “We’ve apologised to customers whose bags have been delayed due to operational constraints. We know how frustrating this is and our teams are working incredibly hard to return luggage as soon as possible.”
Lo Partridge-Smith, who arrived from Jersey, spent greater than two hours awaiting luggage earlier than being advised to go dwelling.
“Took off late, landed late, waited on the tarmac for ages as no gate, pilot was baffled and apologetic, finally got gate then no one to operate jetway so waited again,” she tweeted.
Paolo Berard, who landed from Innsbruck, stated the airline made an announcement saying no luggage could be delivered.
Last month, BA passengers criticised the “absolute chaos” after all short-haul flights were cancelled as a result of a serious IT outage. The glitch left many different flights caught on the tarmac for hours awaiting paperwork.
The airline emailed prospects on 4 March to apologise. “At British Airways we’ve had an incredibly difficult couple of weeks,” Tom Stevens, director of name and buyer expertise wrote.
“Change has started at British Airways, but sadly the big fixes don’t happen overnight. As you were caught up in the recent disruption and you’ve struggled to speak to us, we know it might not feel as though things are happening, but you’ll have to trust us when we tell you they are.”
It was not instantly clear if the airline could be sending the e-mail once more.