Burger King staff in Bouverie Place, Folkestone, ‘wouldn’t give boy tap water
A person has vowed to by no means go to Burger King once more after staff “refused” to give tap water to a dehydrated teenage boy on one of many hottest days of the 12 months.
Michael Casey was having espresso along with his companion on the department in Bouverie Place, Folkestone, on Sunday when he witnessed the incident.
The Dover resident was visiting the seaside city for the day and says he was left shocked at seeing the teenager denied the free drink.
Mr Casey says the Burger King staff ought to “hang their heads in shame” after they rejected {the teenager}’s request “without any real reason.”
“The boy could not have been any more polite,” he mentioned.
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“It was the afternoon on one of the hottest days of the year. The boy came in sweating and he was clearly dehydrated.”
Mr Casey instructed KentOnline he was left feeling “disgusted” by the behaviour of the fast-food chain’s employees.
He added: “I bought the impression they discovered the entire scenario amusing.
“I felt they have been mocking the boy. I undoubtedly is not going to be going again.”
After sympathising with {the teenager}, Mr Casey proceeded to purchase him a drink of his alternative.
“I felt sorry for the lad. I told him he could buy any drink he wanted,” he mentioned.
“Even then, he still told me he was fine with tap water and could not have been more thankful to me.”
The 66-year-old defined he didn’t care about the price and spent greater than £2 on some water for the boy.
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Mr Casey posted in regards to the incident on Facebook, attracting greater than 120 feedback – with most supporting him and blasting Burger King.
Heather Mitchell mentioned: “Shocking in this heat. Shame on the staff.”
Christine Warne added: “You are entitled to ask for water when the temperature is that high! Who would refuse anyone a drink of water?”
A spokesperson for Burger King instructed KentOnline ingesting water is all the time free and readily given to prospects.
“Providing a superior guest experience is a top priority at Burger King restaurants globally,” they mentioned.
“We are liaising with the restaurant around this matter and would like to reiterate and reassure customers that where available, drinking water is always free and given readily to guests.”
All licensed premises are required by legislation to offer “free potable water” to their prospects upon request – however provided that authorised to serve alcohol.
These companies can cost individuals for the usage of a glass – or their service – when serving the “free” tap water.
