Google users say their files have been disappearing as one engineer urged them not to press a button that would make the issue even worse.
In current days, users of Google Drive – which permits individuals to retailer their files within the cloud – say that these files seem to have gone lacking. Some report that months of files have disappeared, with no apparent means of getting them again.
The files seem to have vanished and not using a hint, with none signal of why they disappeared or even when they’re recoverable.
The drawback seems to be with a current replace to Google Drive for desktop, an app that may be put in on Mac or Windows to get entry to files saved on Drive.
Hundreds of individuals are complaining about the issue in current days, utilizing a Google discussion board that permits users to request assist. The quantity is probably going to be a lot increased.
Google says that it isn’t clear what the difficulty is, with an worker saying that the corporate is “investigating reports of an issue impacting a limited subset of Drive for desktop users “. The statement indicated that the company would “follow up with more updates”, however it’s but to give any info.
That consultant of the Google Drive group did nonetheless urge users not to click on the “Disconnect account” button on the Drive for Desktop app. That may trigger additional issues with misplaced files, the Google worker going by the title Saitej prompt.
Some mentioned nonetheless that that they had heard that urgent that button may reset the app, and assist discover the misplaced files. As such, users voiced fears that they had inadvertently contributed to the issue.
Users had been additionally informed not to delete the app knowledge folder, and suggested to again up that folder onto their laborious drive if that they had area.
