The agency did not say when its personal software fix can be launched however mentioned no issues of safety ought to forestall iPhone 15 homeowners from utilizing their gadgets in the meantime.
Apple is blaming a software bug and points tied to apps like Instagram and Uber for causing its not too long ago launched iPhone 15 fashions to get too hot.
The firm mentioned over the weekend that it is engaged on an replace to the iOS17 system that powers the iPhone 15 line-up to forestall the gadgets from changing into uncomfortably hot and is working with apps which can be operating in methods “causing them to overload the system”.
Instagram, owned by Meta Platforms, modified its social media app earlier this week to forestall it from heating up the device on the newest iPhone working system.
Uber and different apps similar to the online game Asphalt 9 are nonetheless in the strategy of rolling out their updates, Apple mentioned.
The agency didn’t specify a timeline for when its personal software fix can be launched however mentioned no issues of safety ought to forestall iPhone 15 homeowners from utilizing their gadgets whereas they wait for the replace.
“We have identified a few conditions which can cause iPhone to run warmer than expected,” Apple mentioned in a brief assertion after experiences of overheating complaints showing on on-line message boards.
It’s common for iPhones to get uncomfortably hot throughout the first few days of use or when they’re being restored with backup info saved in the cloud – points that Apple already flags for customers.
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The gadgets can also get hot when utilizing apps similar to video video games and augmented actuality expertise that require a number of processing energy, however the heating points with the iPhone 15 fashions have gone past these typical conditions.
Apple emphasised that the bother is not associated to the titanium casing that homes the new fashions as a substitute of the stainless-steel used on older smartphones.
Apple additionally dismissed hypothesis that the overheating downside is likely to be tied to a shift from its personal Lightning charging cable to the USB-C port, a change it made to adjust to EU rules.