Renters on low income struggle to find affordable properties

Privacy Policy


Property118 Ltd understands that your privateness is essential to you and that you simply care about how your private information is used and shared on-line. We respect and worth the privateness of everybody who visits this web site, (“Our Site”) and can solely gather and use private information in methods which might be described right here, and in a fashion that’s in step with Our obligations and your rights beneath the regulation.

Please learn this Privacy Policy fastidiously and be sure that you perceive it. Your acceptance of Our Privacy Policy is deemed to happen upon your first use of Our Site. If you don’t settle for and agree with this Privacy Policy, you could cease utilizing Our Site instantly.

  1. Definitions and Interpretation

In this Policy the next phrases shall have the next meanings:

“Account” means an account required to entry and/or use sure areas and options of Our Site;
“Cookie” means a small textual content file positioned on your laptop or system by Our Site while you go to sure components of Our Site and/or while you use sure options of Our Site. Details of the Cookies utilized by Our Site are set out in part 13, beneath;
“Cookie Law” means the related components of the Privacy and Electronic Communications (EC Directive) Regulations 2003;
“personal data” means any and all information that relates to an identifiable one who may be instantly or not directly recognized from that information. In this case, it means private information that you simply give to Us by way of Our Site. This definition shall, the place relevant, incorporate the definitions offered within the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and
“We/Us/Our” Means Property118 Ltd , a restricted firm registered in England beneath firm quantity 10295964, whose registered handle is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.

  1. Information About Us

    • Our Site is owned and operated by Property118 Ltd, a restricted firm registered in England beneath firm quantity 10295964, whose registered handle is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
    • Our VAT quantity is 990 0332 34.
    • Our Data Protection Officer is Neil Patterson, and may be contacted by e mail at, by phone on 01603 489118, or by submit at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.

  1. What Does This Policy Cover?

This Privacy Policy applies solely to your use of Our Site. Our Site could comprise hyperlinks to different web sites. Please word that We don’t have any management over how your information is collected, saved, or utilized by different web sites and We advise you to test the privateness insurance policies of any such web sites earlier than offering any information to them.

  1. Your Rights

    • As an information topic, you might have the next rights beneath the GDPR, which this Policy and Our use of private information have been designed to uphold:

      • The proper to learn about Our assortment and use of private information;
      • The proper of entry to the private information We maintain about you (see part 12);
      • The proper to rectification if any private information We maintain about you is inaccurate or incomplete (please contact Us utilizing the main points in part 14);
      • The proper to be forgotten – i.e. the appropriate to ask Us to delete any private information We maintain about you (We solely maintain your private information for a restricted time, as defined in part 6 however if you need Us to delete it sooner, please contact Us utilizing the main points in part 14);
      • The proper to prohibit (i.e. stop) the processing of your private information;
      • The proper to information portability (acquiring a replica of your private information to re-use with one other service or organisation);
      • The proper to object to Us utilizing your private information for explicit functions; and

    • If you might have any trigger for grievance about Our use of your private information, please contact Us utilizing the main points offered in part 14 and We will do Our greatest to resolve the issue for you. If We are unable to assist, you even have the appropriate to lodge a grievance with the UK’s supervisory authority, the Information Commissioner’s Office.
    • For additional details about your rights, please contact the Information Commissioner’s Office or your native Citizens Advice Bureau.

  1. What Data Do We Collect?

Depending upon your use of Our Site, We could gather some or all the following private information (please additionally see part 13 on Our use of Cookies and related applied sciences):

  • Name;
  • Date of start;
  • Address and submit code;
  • Business/firm title and buying and selling standing;
  • Number of properties owned;
  • Accountants particulars;
  • Contact data corresponding to e mail addresses and phone numbers;
  • Proof of residence and ID;
  • Financial data corresponding to income and tax standing;
  • Landlords insurance coverage renewal dates;
  • Property Portfolio particulars corresponding to worth and mortgage excellent;

  1. How Do We Use Your Data?

    • All private information is processed and saved securely, for not than is important in mild of the rationale(s) for which it was first collected. We will adjust to Our obligations and safeguard your rights beneath the GDPR always. For extra particulars on safety see part 7, beneath.
    • Our use of your private information will at all times have a lawful foundation, both as a result of it’s needed for our efficiency of a contract with you, as a result of you might have consented to our use of your private information (e.g. by subscribing to emails), or as a result of it’s in our official pursuits. Specifically, we could use your information for the next functions:

      • Providing and managing your entry to Our Site;
      • Supplying our merchandise and or providers to you (please word that We require your private information so as to enter right into a contract with you);
      • Personalising and tailoring our merchandise and or providers for you;
      • Replying to emails from you;
      • Supplying you with emails that you’ve opted into (chances are you’ll unsubscribe or opt-out at any time by the unsubscribe link on the backside of all emails;
      • Analysing your use of our website and gathering suggestions to allow us to regularly enhance our website and your person expertise;
      • Provide data to our associate service and product suppliers at your request.

    • With your permission and/or the place permitted by regulation, We can also use your information for advertising functions which can embrace contacting you by e mail and or phone with data, information and provides on our merchandise and or We won’t, nonetheless, ship you any unsolicited advertising or spam and can take all affordable steps to be sure that We absolutely defend your rights and adjust to Our obligations beneath the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
    • You have the appropriate to withdraw your consent to us utilizing your private information at any time, and to request that we delete it.
    • We don’t preserve your private information for any longer than is important in mild of the rationale(s) for which it was first collected. Data will subsequently be retained for the next intervals (or its retention shall be decided on the next bases):

      • Member profile data is collected along with your consent and may be amended or deleted at any time by you;
      • Anti-Money Laundering data and tax consultancy information are to be saved as required by regulation for up to seven years.

  1. How and Where Do We Store Your Data?

    • We solely preserve your private information for so long as We want to so as to use it as described above in part 6, and/or for so long as We have your permission to preserve it.

  • Some or your whole information could also be saved exterior of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to settle for and agree to this by utilizing our website and submitting data to Us. If we do retailer information exterior the EEA, we are going to take all affordable steps to be sure that your information is handled as safely and securely as it might be throughout the UK and beneath the GDPR
  • Data safety is essential to Us, and to defend your information We have taken appropriate measures to safeguard and safe information collected by Our Site.

  1. Do We Share Your Data?

  • We could share your information with different associate firms in for the aim of supplying services or products you might have requested.
  • We could generally contract with third events to provide services to you on Our behalf. Where any of your information is required for such a function, We will take all affordable steps to be sure that your information shall be dealt with safely, securely, and in accordance along with your rights, Our obligations, and the obligations of the third occasion beneath the regulation.
  • We could compile statistics about using Our Site together with information on site visitors, utilization patterns, person numbers, gross sales, and different data. All such information shall be anonymised and won’t embrace any personally figuring out information, or any anonymised information that may be mixed with different information and used to determine you. We could from time to time share such information with third events corresponding to potential traders, associates, companions, and advertisers. Data will solely be shared and used throughout the bounds of the regulation.
  • In sure circumstances, We could also be legally required to share sure information held by Us, which can embrace your private information, for instance, the place We are concerned in authorized proceedings, the place We are complying with authorized necessities, a courtroom order, or a governmental authority.

  1. What Happens If Our Business Changes Hands?

    • We could, from time to time, broaden or scale back Our enterprise and this may increasingly contain the sale and/or the switch of management of all or a part of Our enterprise. Any private information that you’ve offered will, the place it’s related to any a part of Our enterprise that’s being transferred, be transferred together with that half and the brand new proprietor or newly controlling occasion will, beneath the phrases of this Privacy Policy, be permitted to use that information solely for a similar functions for which it was initially collected by Us.

  1. How Can You Control Your Data?

    • In addition to your rights beneath the GDPR, set out in part 4, we intention to provide you with sturdy controls on Our use of your information for direct advertising functions together with the power to opt-out of receiving emails from Us which you will do by unsubscribing utilizing the hyperlinks offered in Our emails.

  1. Your Right to Withhold Information

    • You could entry sure areas of Our Site with out offering any information in any respect. However, to use all options and features accessible on Our Site chances are you’ll be required to submit or enable for the gathering of sure information.
    • You could prohibit Our use of Cookies. For extra data, see part 13.

  1. How Can You Access Your Data?

You have the appropriate to ask for a replica of any of your private information held by Us (the place such information is held). Under the GDPR, no charge is payable and We will present any and all data in response to your request freed from cost. Please contact Us for extra particulars at, or utilizing the contact particulars beneath in part 14.

  1. Our Use of Cookies

    • Our Site could place and entry sure first occasion Cookies on your laptop or system. First occasion Cookies are these positioned instantly by Us and are used solely by Us. We use Cookies to facilitate and enhance your expertise of Our Site and to present and enhance Our merchandise AND/OR We have fastidiously chosen these Cookies and have taken steps to be sure that your privateness and private information is protected and revered always.
    • All Cookies utilized by and on Our Site are utilized in accordance with present Cookie Law.
    • Before Cookies are positioned on your laptop or system, you’ll be proven a cookie immediate requesting your consent to set these Cookies. By giving your consent to the putting of Cookies you might be enabling Us to present the absolute best expertise and repair to you. You could, if you want, deny consent to the putting of Cookies; nonetheless sure options of Our Site could not operate absolutely or as supposed. You shall be given the chance to enable solely first occasion Cookies and block third occasion Cookies.
    • Certain options of Our Site rely on Cookies to operate. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are proven beneath in part 13.5. Your consent won’t be sought to place these Cookies, however it’s nonetheless essential that you’re conscious of them. You should block these Cookies by altering your web browser’s settings as detailed beneath in part 13.9, however please bear in mind that Our Site could not work correctly for those who accomplish that. We have taken nice care to be sure that your privateness just isn’t in danger by permitting them.
    • The following first occasion Cookies could also be positioned on your laptop or system:

Name of Cookie Purpose Strictly Necessary
JSESSIONID Used solely to gather efficiency information, with any identifiable information obfuscated No
__cfduid This cookie is strictly needed for Cloudflare’s security measures and can’t be turned off. Yes

  • Our Site makes use of analytics providers offered by Google Analytics and Facebook. Website analytics refers to a set of instruments used to gather and analyse nameless utilization data, enabling Us to higher perceive how Our Site is used. This, in flip, allows Us to enhance Our Site and the merchandise AND/OR providers provided by it. You would not have to enable Us to use these Cookies, nonetheless while Our use of them doesn’t pose any danger to your privateness or your protected use of Our Site, it does allow Us to regularly enhance Our Site, making it a greater and extra helpful expertise for you.
  • The analytics service(s) utilized by Our Site use(s) Cookies to collect the required data.
  • The analytics service(s) utilized by Our Site use(s) the next Cookies:

Name of Cookie First / Third Party Provider Purpose
__utma, __utmb, __utmc, __utmt, __utmz First Google Helps to perceive how their guests have interaction with our web site
_fbp First Facebook Helps to perceive how their guests have interaction with our web site

  • In addition to the controls that We present, you possibly can select to allow or disable Cookies in your web browser. Most web browsers additionally allow you to select whether or not you want to disable all cookies or solely third occasion cookies. By default, most web browsers settle for Cookies however this may be modified. For additional particulars, please seek the advice of the assistance menu in your web browser or the documentation that got here along with your system.
  • You can select to delete Cookies on your laptop or system at any time, nonetheless chances are you’ll lose any data that permits you to entry Our Site extra rapidly and effectively together with, however not restricted to, login and personalisation settings.
  • It is really useful that you simply preserve your web browser and working system up-to-date and that you simply seek the advice of the assistance and steerage offered by the developer of your web browser and producer of your laptop or system if you’re not sure about adjusting your privateness settings.

  1. Contacting Us

If you might have any questions on Our Site or this Privacy Policy, please contact Us by e mail at, by phone on 01603 489118, or by submit at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please be sure that your question is evident, significantly if it’s a request for details about the info We maintain about you (as beneath part 12, above).

  1. Changes to Our Privacy Policy

We could change this Privacy Policy from time to time (for instance, if the regulation adjustments). Any adjustments shall be instantly posted on Our Site and you’ll be deemed to have accepted the phrases of the Privacy Policy on your first use of Our Site following the alterations. We advocate that you simply test this web page often to preserve up-to-date.


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