A quick-food buyer says he was left fuming after discovering a fried screw in a meal from KFC.
IT employee Callum Feehan, 25, purchased the meal from KFC’s outlet in Canterbury Street, Gillingham, over every week in the past, and says he was fortunate to not have damaged a tooth on the screw.
“I bought the meal and came home,” he mentioned. “I’d actually put a handful of chips in my mouth and I may really feel one thing rattling round in my mouth, and after I pulled it out it was a fried screw.
“I wasn’t overly completely satisfied. I instantly contacted KFC on Twitter, or X now, they usually fully ignored me for at the least 48 hours. It was solely after I threatened them with Environmental Health that they replied. They requested for a photograph and requested the place it was bought and mentioned they’d get again to me. That was Sunday, however they’re been nothing since.
“I may have damaged a tooth – fortunately I didn’t.”
mpu1
Callum mentioned it was clear the screw had been by means of the fryer, however mentioned he was extra frightened in regards to the lack of motion from the corporate.
”I used to be fuming,” he added. “I’m going all the way down to that KFC a few times every week. I’ve had a couple of points earlier than however nothing main. It’s extra regarding that they don’t appear to be involved that I found it in my meals, they usually’re probably not taking what I informed them significantly, which is what I’d count on from someplace I’m going fairly frequently.
“My principal concern is probably another person may discover one thing, if it’s one thing that’s occurred at their manufacturing facility it won’t be simply me that’s affected.
“I simply need an acknowledgement that this can be a downside. I’m not on the lookout for compensation however I’d like them to acknowledge it and say ‘Sorry we made a mistake, and we didn’t imply to disregard you’.”
A KFC spokesperson informed KentOnline: “We have strict processes in place to prevent any foreign objects from entering the food we serve. As a result, we take claims of this nature extremely seriously and can confirm our team is investigating as a matter of urgency. We are also in touch with Callum to keep him updated.”