Eleven days in the past, we despatched these questions to Western Digital’s head of PR and printed them publicly on The Verge:
We have now acquired a response from Western Digital head of PR Robin Schultz, however nothing about the corporate’s stance has modified. Schultz repeatedly refused to answer any of our questions. Her assertion doesn’t even comprise an acknowledgment of the problem and has no particular timeline for any actual solutions.
The solely purpose we’re printing Western Digital’s assertion is so you possibly can see it for your self:
In response to latest stories of considerations about particular Western Digital transportable SSD merchandise, we would like to guarantee our valued prospects that we’re taking all measures vital to handle any product-related points. We perceive the importance of our merchandise to our prospects and we take these issues very significantly. We are conducting a complete overview to achieve a radical understanding of the problems.
After getting the assertion, we requested Schultz thrice whether or not Western Digital would answer our questions. Each time, she deflected. She additionally wouldn’t present any thought of when the corporate may share its conclusions — if ever.
There is one doable purpose Western Digital is lastly talking up and but saying nothing: the corporate simply acquired sued. As The Register reports, California resident Nathan Krum has filed a potential class motion lawsuit, citing breach of contract, fraudulent and unfair enterprise practices, and plenty of different claims. Krum is suing over each the SanDisk Extreme drive itself and damages for any knowledge misplaced. You can learn the total criticism on the backside of this story.
I received’t be shopping for a Western Digital or SanDisk product anytime quickly.