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Shop workers facing unacceptable violence and abuse, say retail chiefs as tougher action demanded | Business News

Nearly 90 enterprise leaders, together with the bosses of Tesco, Greggs, Boots, WHSmith and Primark, have written to the house secretary, to demand higher safety for workers and extra extreme sanctions for offenders.


Tougher punishments must be launched for assaults on store workers within the face of “unacceptable levels of violence and abuse”, retail chiefs have urged.

Nearly 90 enterprise leaders, together with the bosses of Tesco, Greggs, Boots, WHSmith and Primark, have written to Home Secretary Suella Braverman to press for a legislation change, making it a selected prison offence to assault or abuse workers.

This would permit for violent incidents in opposition to retail workers finishing up age checks or stopping theft to be counted as “aggravated”, and so eligible for a extra extreme sentence.

The trade argues earlier legislative adjustments don’t go far sufficient.

The letter, organised by the British Retail Consortium (BRC), stated: “This standalone offence would ship an vital sign that our colleagues will obtain higher safety in legislation and act as a deterrent to would-be offenders.

“This action must be taken at once.”

It would see England and Wales comply with within the footsteps of Scotland, which launched an analogous transfer again in 2021.

A survey from the BRC discovered incidents of violence and abuse in direction of retail workers practically doubled within the 2021-22 monetary yr in contrast with earlier than the pandemic.

Trying to combat off hammer-wielding robbers

Around £953m was estimated to have been stolen from retailers.

It follows complaints by shops that police weren’t turning as much as cope with assaults on workers and stories of report ranges of shoplifting and even organised looting.

Read extra:
Tesco workers supplied physique cameras following rise in assaults
Dramatic rise in ‘looting’ and workers abuse at Co-op retailers

Co-op shops take £33m hit in six months amid shoplifting surge

Organised gangs

British Retail Consortium chief govt Helen Dickinson stated: “It is significant that action is taken earlier than the scourge of retail crime will get any worse.

“We are seeing organised gangs threatening workers with weapons and emptying shops. We are seeing violence in opposition to colleagues who’re doing their job and asking for age verification.

“We are seeing a torrent of abuse aimed toward hardworking store workers. It’s merely unacceptable – nobody ought to need to go to work fearing for his or her security.

“It’s time the federal government put their phrases into action.

“We have to see a standalone offence for assaulting or abusing a retail employee, as exists in Scotland.

“We want authorities to face with the tens of millions of retail workers who saved us secure and fed in the course of the pandemic – and help them, as these workers supported us.”


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Police response ‘poor or very poor’

The letter additionally pressured the necessity for police to prioritise such offences and enhance their response to incidents, with practically half of BRC members (44%) ranking the response by forces as “poor or very poor”.

Yvette Cooper, Labour’s shadow residence secretary, stated: “Our excessive streets and store workers are being let down by a Conservative authorities that has repeatedly refused to behave to maintain our streets secure or shield store workers from appalling abuse and violence, and has reduce 10,000 police and PCSOs from city centres and neighbourhoods.

“Labour is looking for stronger action in opposition to abuse of store workers together with on sentencing, and we’ll restore neighbourhood policing and city centre patrols with 13,000 extra officers and PCSOs.”

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